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A man is sitting at a table using a tablet with a chat bot on it.

Accelerate Lead Capture and Conversion

What is Inbox pro?


Inbox Pro increases lead capture and conversion by centralizing communication from multiple sources into a team inbox, helping your business make a great first impression and close new leads faster.


Inbox Pro centralizes lead management for you with AI-assisted web chat lead capture, Google Business Messages integration, and nearly unlimited SMS messaging.


This is the ultimate communication hub for local businesses.



some Key benefits


  • AI-assisted web chat lead capture - Install the AI-powered widget to automatically capture contact details from leads visiting your website.
  • Google Business Messages - Customers can message you directly from Google Maps and Search
  • Unlimited* SMS Messaging with local texting number (US and Canada) - Includes A2P 10DLC Registration for SMS message deliverability on US Carriers. *Some carriers limit the number of sent messages per day to 2000-3000
  • Shared team inbox - Everyone at a business can collaborate on customer acquisition, sales, and support communication to provide a consistent, high quality customer experience.
  • Coming Soon: Facebook Messages and Instagram DMs - Customers can message you directly through Facebook or Instagram.

Capture & convert more leads in less time

Respond, capture, and convert new business messages coming in quickly and in one place. 

Increase ROI on lead generation expenditures

Never miss incoming leads because you were busy again with  AI-assisted web chat lead capture that ensures prompt responses and collects contact information to help you acquire new customers.

Improve the customer experience through teamwork

Collaborate on customer acquisition, sales, and support communication through a shared inbox where the whole team can work together to achieve great customer communication.

FAQS

Here are answers to some common questions. 

  • How does the AI-assisted web chat lead capture work?

    When you're hard at work, it can be difficult to reply to leads instantly when they reach out, leaving your business vulnerable to losing leads to competitors that respond faster. 


    Inbox Pro's AI-assisted web chat will reply for you, with simple conversational behaviour designed to get a name and mobile phone number, capturing the lead for your team to follow up with later. 


    Inbox Pro’s AI-assisted web chat widget can be installed on a website, to engage with and capture lead contact info from visitors to the site.


    Soon, the AI-powered web chat will be intelligent enough to answer basic questions about your business in such as your location, operating hours and offerings based on your business profile.

  • What advertising platforms are included with Advertising Intel?

    Yes, very soon. We’re currently working on adding more channels, such as Facebook Messages, Instagram DMs, and email.

  • Will real agents talk to customers?

    The web chat is 100% AI-managed lead capture. Small businesses are busy, and can't always reply instantly – that's why the AI assistant will get a website visitor's name and number, and then notify you that there is a new lead – You can reply via SMS as soon as possible, and move the conversation off the website and onto the customer's phone.

  • How much does the chatbot know about the business? Can it answer questions?

    The AI chatbot works well to capture a lead despite not knowing anything about the business. It thanks users for their questions, records them for you to follow up, and attempts to get a name and phone number, so you can reply and get new customers. 


    The contact will be added to your CRM in Business Hub, and the conversation will show in Inbox, ready for your team to follow up with. 


    It will be possible to add "knowledge" to the chatbot from your business profile, so it can answer basic questions about your services, location, contact info, and hours. You will also be able to upload additional information such as FAQs, service & pricing details, more context on the products/services you do and do not offer, and even instructions on how to book appointments to the web chat widget's repertoire, so it can converse with visitors to the website and answer their questions accurately.

Have more Questions? Contact Us

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